wagibet Privacy Policy

01 Introduction

This Privacy Policy describes how wagibet ("we", "us", "the Platform") collects, processes, stores, and protects personal information provided by users ("you", "the Player") when you access or use the wagibet platform — whether through the website, mobile browser, or the wagibet app.

By creating an account or using any part of the wagibet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described here. If you do not agree with any part of this policy, please do not use the platform.

02 Information We Collect

wagibet collects personal information at different points during your use of the platform. The categories of information we collect include:

wagibet does not knowingly collect data from individuals under 21 years of age. If we become aware that underage data has been collected, the account will be closed and the data removed.

03 How We Use Your Information

Personal information collected by wagibet is used for the following purposes:

• To create and manage your player account on the platform.
• To verify your identity during registration and KYC processes, as required for financial transactions.
• To process PHP deposits and withdrawals through your selected payment method.
• To send OTP and security notifications related to your account activity.
• To detect and prevent fraud, money laundering, and other prohibited activity on the platform.
• To monitor compliance with our Terms and Conditions and responsible gaming policies.
• To improve platform performance, fix technical issues, and develop new features.
• To send you updates about promotions, platform changes, or account-related notifications (where you have opted in).

wagibet does not use your personal data for automated decision-making that produces significant legal effects on you without human review.

04 Who We Share Information With

wagibet does not sell personal data. We may share limited personal information with the following categories of third parties, strictly for the purpose of operating the platform:

• Payment processors — to facilitate PHP deposits and withdrawals through local payment channels in the Philippines.
• Identity verification providers — to assist with KYC document review during the account verification process.
• Technology and infrastructure providers — for hosting, security monitoring, and platform maintenance.
• Fraud prevention and compliance services — to detect suspicious activity and meet anti-money laundering obligations.

All third-party service providers are required to handle your data in accordance with applicable data protection standards and may only use it for the specific purpose for which it was shared. They are not permitted to use your information for their own marketing or commercial purposes.

wagibet may also disclose information when required to do so by law, regulation, or lawful request from a government authority.

05 Cookies and Tracking Technologies

wagibet uses cookies and similar tracking technologies to maintain your session, remember your preferences, and gather analytical data about how the platform is used. The types of cookies we use include:

• Essential cookies — required for the platform to function. These cannot be disabled. They manage your login session and keep your account secure.
• Functional cookies — remember your preferences such as language settings or game display options.
• Analytics cookies — collect anonymised data about how users navigate the platform. This helps us identify areas for improvement.

You can manage non-essential cookies through your browser settings. Disabling essential cookies will prevent you from logging in or using platform features that require session management.

06 Data Retention

wagibet retains personal data for as long as your account is active and for a reasonable period after closure, in line with legal and operational requirements. Financial transaction records are kept for the period required under applicable anti-money laundering and financial record-keeping obligations.

When data is no longer required for the purposes it was collected, it is securely deleted or anonymised. You may request information about how long specific categories of your data are retained by contacting support through the platform.

07 Your Rights

As a player on the wagibet platform, you have the following rights in relation to your personal data:

• Access — you can request a copy of the personal data we hold about you.
• Correction — you can ask us to correct inaccurate or incomplete information in your account.
• Deletion — in certain circumstances, you may request that we delete your personal data. Note that some data must be retained for legal reasons even after account closure.
• Restriction — you may request that we limit how we use your data in certain situations.
• Objection — you may object to certain uses of your data, such as receiving promotional communications.

To exercise any of these rights, contact support through the wagibet platform. We will respond within a reasonable timeframe and may need to verify your identity before processing any request.

08 Security Measures

wagibet implements technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include SSL encryption on all platform connections, OTP-based authentication for account actions, access controls that restrict internal access to personal data, and regular security monitoring.

While we take data security seriously, no internet-based platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.

09 Updates to This Policy

wagibet may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page with a revised review date. We recommend checking this page periodically so you are aware of how your information is being handled.

Continued use of the wagibet platform after a policy update constitutes your acceptance of the revised Privacy Policy. For questions about any part of this policy, contact support through the platform. For related documents, see our Terms and Conditions and Responsible Gaming pages.